PowerShell Script for Downloading and Installing a Printer Driver
Automated a 10-minute Kyocera printer install down to about 1 minute.
ADE enrollment failing silently — ABM sync delay
New iPhones weren't showing up as supervised after ADE enrollment. Waited 15 min, problem solved itself.
FortiGate SIP ALG was silently breaking Zoom Phone registration
Phones were registering but calls were dropping mid-dial. Took 3 hours to land on SIP ALG.
Migrating 150 users from Avaya to Zoom Phone: what actually happened
A full account of the Avaya to Zoom Phone cutover at a 150-person law firm — the plan, the surprises, and what I'd do differently.